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PRIVACY
 
Privacy is a "closed case," period.  
 
Alan Kelly, owner and operator of Verbatim Instant Transcripts has had the trust of personal and corporate entities and ....
 
Any of these secrets that have passed into the public domain are nonetheless needless to share with others. I suspect readers would wish the same privacy.
 
The above serves as the basis for what is known as NTK (need to know) .
 

References cheerfully provided on request.
 
 

WARRANTY
 
The Seller, VerbatimIT, warrants all transcripts to be free of defects. A defect is defined as more than one error per 100 words.
 
The product is comprised by and defined as a document containing English language transcribed  content, with or without captions and/or subtitles.

Without defects is defined as accuracy to 99.9% or better, e.g., fewer errors than one (1) per 100 words, which accuracy is determined professional by the standards currently practiced by the trade (transcription service industry in North America).

Buyers sole remedy is Seller's correction of defects.