WARRANTY
The Seller, VerbatimIT, warrants
all transcripts to be free of defects. A defect is defined as more than one error per 100 words.
The
product is comprised by and defined as a document containing English language transcribed content, with or without captions
and/or subtitles.
Without defects is defined as
accuracy to 99.9% or better, e.g., fewer errors than one (1) per 100 words, which accuracy is determined professional by the
standards currently practiced by the trade (transcription service industry in North America).
Buyers sole remedy is Seller's correction of defects.